Contact
Check the FAQ first – most questions we get are answered there, and you will have your answer immediately rather than in a few days.
Where to write
| Subject | Address |
|---|---|
| General questions | hello@libretimes.io |
| Something is broken | support@libretimes.io |
| Content that breaks the rules | report@libretimes.io |
| Security vulnerabilities | security@libretimes.io |
| Feature suggestions | feedback@libretimes.io |
| Legal and privacy | legal@libretimes.io |
Security reports have their own rules about what you may and may not do while looking for a problem – read Reporting a vulnerability before you start testing.
Getting a useful answer faster
Include the address of the page you are asking about, and say what you already tried. For anything account-related, write from the address on the account – we cannot discuss an account with someone we cannot identify.
For bug reports specifically, Report a problem lists what to include.
What to expect
LibreTimes is run by a small team. We read everything that arrives and answer what we can, but replies take days rather than hours, and we are slower at weekends.
Security reports get looked at first.